{"id":43000,"date":"2025-02-06T13:39:03","date_gmt":"2025-02-06T13:39:03","guid":{"rendered":"https:\/\/www.advin-inkasso.de\/terms-and-conditions\/"},"modified":"2025-03-19T09:48:17","modified_gmt":"2025-03-19T09:48:17","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.advin-inkasso.de\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(88,106,119,0.89) 49%|rgba(52,68,84,0.25) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2024\/12\/Advin-Inkassoservice-hero-start-bg-06.webp” parallax=”on” background_last_edited=”on|phone” parallax_phone=”off” background_position_phone=”bottom_right” background_horizontal_offset_phone=”30%” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” header_font=”|600||on|||||” header_font_size=”65px” header_letter_spacing=”1px” header_line_height=”1.1em” background_layout=”dark” max_width=”820px” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Our customers enjoy:<\/h1>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”$||divi||400″ icon_color=”#FFFFFF” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#FFFFFF” body_font_size=”20px” image_icon_custom_margin=”|||7px|false|false” background_layout=”dark” custom_margin=”||10px||false|false” custom_css_blurb_content=”margin-left:-7px;” global_colors_info=”{}”]<\/p>\n

up to 100 % reimbursement<\/strong> of the principal claim<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”$||divi||400″ icon_color=”#FFFFFF” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#FFFFFF” body_font_size=”20px” image_icon_custom_margin=”|||7px|false|false” background_layout=”dark” max_width=”400px” custom_margin=”||10px||false|false” custom_css_blurb_content=”margin-left:-7px;” global_colors_info=”{}”]<\/p>\n

No basic costs<\/strong> for membership or account management for current files<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”$||divi||400″ icon_color=”#FFFFFF” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#FFFFFF” body_font_size=”20px” image_icon_custom_margin=”|||7px|false|false” background_layout=”dark” custom_margin=”||10px||false|false” custom_css_blurb_content=”margin-left:-7px;” global_colors_info=”{}”]<\/p>\n

No long-term<\/strong> contract commitment<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”$||divi||400″ icon_color=”#FFFFFF” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#FFFFFF” body_font_size=”20px” image_icon_custom_margin=”|||7px|false|false” background_layout=”dark” custom_margin=”||10px||false|false” custom_css_blurb_content=”margin-left:-7px;” global_colors_info=”{}”]<\/p>\n

Favourable flat rates <\/strong>in negative cases<\/p>\n

[\/et_pb_blurb][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE5NyIsImVuYWJsZV9odG1sIjoib2ZmIn19@” button_text=”To the contact” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#344454″ button_bg_color=”#FFFFFF” custom_margin=”30px||||false|false” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”rgba(255,255,255,0.85)” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” positioning=”absolute” position_origin_a=”top_center” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2024\/12\/Advin-Inkassoservice-Icon-Telefon-01-dark.webp” alt=”Telephone” icon_placement=”left” image_icon_width=”19px” _builder_version=”4.27.4″ _module_preset=”default” body_font=”||||||||” body_text_color=”#4E6277″ background_color=”#FFFFFF” image_icon_custom_margin=”3px|||12px|false|false” transform_translate_linked__hover=”off” max_width=”245px” module_alignment=”right” custom_margin=”||12px||false|false” custom_padding=”9px|12px|9px|12px|true|true” animation=”off” link_option_url=”tel:+ 49 681 – 387 231 0″ custom_css_main_element=”white-space: nowrap;” custom_css_blurb_content=”margin-left: -8px;” border_radii=”off|||5px|5px” locked=”off” global_colors_info=”{}” transform_styles__hover_enabled=”off|hover” transform_scale__hover_enabled=”off|hover” transform_translate__hover_enabled=”off|hover” transform_rotate__hover_enabled=”off|hover” transform_skew__hover_enabled=”off|hover” transform_origin__hover_enabled=”off|hover” transform_translate__hover=”5px|0px” background__hover_enabled=”on|hover” background_color__hover=”rgba(255,255,255,0.9)” background_enable_color__hover=”on”]<\/p>\n

+ 49 (0) 681 – 387 231 0<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” _builder_version=”4.27.4″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(78,98,119,0.75) 42%|rgba(78,98,119,0.13) 79%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2024\/12\/Advin-Inkassoservice-Geschaeftsfuehrer-01.webp” z_index=”11″ width=”95%” max_width=”1600px” module_alignment=”center” custom_padding=”50px|90px|50px|90px|true|true” scroll_scaling_enable=”on” scroll_scaling=”0|50|50|100|80%|100|100″ box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)” disabled=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” width=”100%” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” custom_margin=”||15px||false|false” global_colors_info=”{}”]<\/p>\n

Your trustworthy and reliable debt collection partner<\/strong> for many years.<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Advin Inkassoservice GmbH<\/strong> has been established in various sectors since 2015. Our aim is to use modern, digital processes to relieve you of the entire debt collection process – from out-of-court dunning procedures and judicial enforcement to long-term monitoring. <\/p>\n

More than 1,300 companies<\/strong> from Germany and Europe have efficiently realized their outstanding receivables and secured their liquidity with our support.With the experience of more than 150,000 processed orders<\/strong>, we stand for smooth and transparent processing. <\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE5MSIsImVuYWJsZV9odG1sIjoib2ZmIn19@” button_text=”More about us” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#344454″ button_bg_color=”#FFFFFF” global_colors_info=”{}” button_bg_color__hover=”rgba(255,255,255,0.85)” button_bg_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#F1F3F4″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||15px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|700||on|||||” text_text_color=”#8e9ba8″ text_letter_spacing=”0.5px” text_orientation=”center” custom_margin=”||15px||false|false” locked=”off” global_colors_info=”{}”]Our measures[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font=”||||||||” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Your partner for professional<\/strong> debt collection<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px||false|true” border_radii=”off|30px||30px|” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|50px|45px|50px|false|true” custom_padding_tablet=”30px|50px|45px|50px|false|true” custom_padding_phone=”30px|20px|45px|20px|false|true” custom_padding_last_edited=”on|phone” border_color_all=”#4E6277″ global_colors_info=”{}”][et_pb_blurb title=”Pre-trial measures” image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2024\/12\/Advin-Inkassoservice-Icon-Dialog.webp” image_icon_width=”100px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|700|||||||” header_font_size=”20px” global_colors_info=”{}”]<\/p>\n

We reimburse the creditor 100 % of the principal claim<\/strong> if the debtor settles the total claim in advance by full payment or instalment repayment<\/strong>. Incoming payments are offset<\/strong> in accordance with \u00a7 367 BGB. In the negative case<\/strong>, the claim for reimbursement of the collection costs is assigned<\/strong> to ADVIN Inkassoservice GmbH in lieu of fulfilment. Expenses<\/strong> such as address tracing are to be reimbursed by the client<\/strong>. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|50px|45px|50px|false|true” custom_padding_tablet=”30px|50px|45px|50px|false|true” custom_padding_phone=”30px|20px|45px|20px|false|true” custom_padding_last_edited=”on|phone” border_color_all=”#4E6277″ global_colors_info=”{}”][et_pb_blurb title=”Judicial measures” image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2025\/02\/Advin-Inkassoservice-Icon-Gerichtliche-Massnahmen-01.webp” alt=”Judicial measures” image_icon_width=”100px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|700|||||||” header_font_size=”20px” global_colors_info=”{}”]<\/p>\n

We will reimburse the creditor 100 % of the principal claim<\/strong> if the debtor settles the total claim after applying for a payment order and initiating enforcement measures<\/strong> (up to the first measure). Incoming payments are offset in accordance with \u00a7 367 BGB<\/strong>.
In the negative case<\/strong>, the claim for reimbursement of the collection costs<\/strong> is assigned to ADVIN Inkassoservice GmbH in lieu of fulfilment. Expenses<\/strong> such as court fees are to be reimbursed by the client<\/strong>. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_margin=”||||false|false” custom_padding=”||||false|true” custom_padding_tablet=”||||false|true” custom_padding_phone=”||0px||false|true” border_radii=”off|30px||30px|” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|50px|45px|50px|false|true” custom_padding_tablet=”30px|50px|45px|50px|false|true” custom_padding_phone=”30px|20px|45px|20px|false|true” custom_padding_last_edited=”on|phone” border_color_all=”#4E6277″ global_colors_info=”{}”][et_pb_blurb title=”Long-term monitoring” image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2024\/12\/Advin-Inkassoservice-Icon-Langzeitueberwachung-01.webp” alt=”Long-term monitoring of receivables” image_icon_width=”100px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|700|||||||” header_font_size=”20px” global_colors_info=”{}”]<\/p>\n

Numerous measures are necessary to maintain your claim for up to 30 years<\/strong>.To protect you from cost risks and decisions, we agree a success commission of 50 % of the principal claim<\/strong> with you in the event of successful overall collection. In the event of a negative outcome, we assume the cost risk<\/strong>, which has been assigned to ADVIN Inkassoservice GmbH in lieu of fulfilment.Incoming payments are settled in accordance with \u00a7 367 BGB. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|50px|45px|50px|false|true” custom_padding_tablet=”30px|50px|45px|50px|false|true” custom_padding_phone=”30px|20px|45px|20px|false|true” custom_padding_last_edited=”on|phone” border_color_all=”#4E6277″ global_colors_info=”{}”][et_pb_blurb title=”Foreign debt collection” image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2025\/02\/Advin-Inkassoservice-Icon-Auslandsinkasso.webp” image_icon_width=”100px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|700|||||||” header_font_size=”20px” global_colors_info=”{}”]<\/p>\n

Together with our partner network, we will assert your claim locally in the local language<\/strong>. You enjoy the benefit of a low flat rate<\/strong> for our joint measures. If we are successful, we will reimburse you up to 80 % of the principal claim. The amount of the reimbursement depends on the country. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_margin=”||||false|false” custom_padding=”||||false|true” border_radii=”off|30px||30px|” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|50px|45px|50px|false|true” custom_padding_tablet=”30px|50px|45px|50px|false|true” custom_padding_phone=”30px|20px|45px|20px|false|true” custom_padding_last_edited=”on|phone” border_color_all=”#4E6277″ global_colors_info=”{}”][et_pb_blurb title=”Legal representation” image=”https:\/\/www.advin-inkasso.de\/wp-content\/uploads\/2024\/12\/Advin-Inkassoservice-Icon-Ehrlichkeit-02.webp” image_icon_width=”100px” icon_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|700|||||||” header_font_size=”20px” global_colors_info=”{}”]<\/p>\n

With your consent, our co-operation partners Staab und Kollegen<\/a> and Spaetgens<\/a> will represent you in legal proceedings<\/strong>, which will be carried out by lawyers specialising in all areas of law<\/strong>. We will inform you of the amount of the legal fees and court costs in each individual case and assess the prospects of legal action in advance free of charge<\/strong>. Please bear in mind that the legal costs are incurred in accordance with the scale of legal fees<\/strong> and are to be borne by the creditor until full reimbursement by the debtor. <\/p>\n

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